Richardson follows a controlled distribution policy and does not sell directly to the consumer. Our products are available only through our network of Richardson authorized dealers.
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Reporting an Issue
Helpful information to include:
Description
– What issue are you experiencing?
Steps Taken / How It Occurred
– What were you doing when the issue happened?
Description
– What issue are you experiencing?
Expected Result
– What should have happened?
Actual Result
– What happened instead?
Frequency
– Does this happen every time or only sometimes?
Screenshots or Videos (if available)
– Visuals are extremely helpful.
Device / Browser (if applicable)
– Especially for customizer issues.
Credit Request
BSN Contact Form
How to Update Google Chrome
To update Google Chrome, follow these steps:
For Windows, macOS, and Linux:
1. Open the Chrome browser.
2. Click on the three dots (⋮) in the top-right corner.
3. Choose Help > About Google Chrome.
4. If an update is available, click Check for updates.
5. When the update is finished, click Relaunch. If no updates are available, you’ll see a message that Chrome is up to date.
For Android devices:
1. Open the Google Play app.
2. Tap your profile picture in the top-right corner.